FAQs

Are your products made in Canada?

Yes, all of our products are made in Canada from our Toronto facility.

What is your order minimum?

We do not have a minimum order for blank garment orders. Decorated orders minimum may vary and less than minimum charges may apply.

How do I place a wholesale order?

You can send your Purchase order through to info@northernthreads.ca

How much does shipping cost?

Our shipping rates are calculated on an individual basis. Rates will depend on order quantity, shipping destination and delivery time.

For orders through our online store, we offer free standard shipping on orders over $200 or more. We do not offer free shipping for wholesale orders.

How do I create a wholesale account to view your price lists?

At the top right hand corner of the navigation bar, click the person icon to create an account. Fill out all required fields and submit. You will be contacted within 48 business hours after we have reviewed your information and will be notified if you are approved for a B2B account set up.

Do you do custom orders? If so, how do I receive a custom quote?

Yes, we have the capability to custom design a product within your specifications as we are a full-service manufacturer. Custom orders start at 200 units per style based on in-stock fabrics and colours. For inquiries on custom styling, you must have a wholesale distributor account with us. Please contact our head office for more information.

Do you offer decorating services?

We offer decorating services only to our wholesale distributor accounts. For pricing information, please log in to your whole account and go to our Price Lists page or contact us at info@northernthreads.ca

Can you sew in my custom branded labels to your garments?

For wholesale accounts, you have the option of customizing our blank finished garments with your labels at a small fee. Please ensure your Purchase Order clearly indicates private labelling and that labels are present at the time of order.

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